By Nicole Montesano • Staff Writer • 

McMinnville Water & Light suspending utility disconnections

McMinnville Water & Light’s board of commissioners on Tuesday declared a state of emergency, and voted to temporarily end all disconnections of service for nonpayment for the next 60 days.

The utility also is closing its lobby to the public through at least March 31, and asking all customers to pay online or by check, via drop boxes. It is temporarily waiving the $3.95 “convenience fee” normally applied to online payments.

Standard fees will still apply for late and missed payments, the utility’s news release states.

Customers having difficulty making payments should call 503-472-6158, to make arrangements, or learn more about resources available for help with payments. It is increasing the amount of funds available for customer assistance, by matching donations to its “customers helping customers” fund.

Customers are asked not to leave cash in the utility’s drop boxes at the Water & Light office at 855 N.E. Marsh Lane in McMinnville, or the city parking lot on Second and Cowls streets.

Customers also may pay by phone at 844-843-6846, by using a Visa or Mastercard, and the “convenience fee” is also waived for phone payments. Finally, customers may mail checks to the utility at P.O. Box 638, McMinnville, OR, 97128.

Customers who need to start or stop service may do so using the forms found online on the utility’s website, at The forms may be printed out and sent in by mail or e-mail.

For more information, call the utility at 503-472-6158.


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