By Molly • Molly Walker • 

DHS, Osprey Court reach agreement

That action follows an agreement between Emeritus and the Oregon Department of Human Services (DHS) Office of Licensing and Regulatory Oversight.

Last April, the DHS filed a notice of intent to revoke the residential care facility’s licenses. Emeritus requested a hearing, which was planned for February. Instead, according to the order issued by DHS, Emeritus submitted a proposal that a DHS-approved management company take over full control of the program.

DHS accepted the proposal, which gives Aidan Health Services of Salem full oversight as the management company. Any change of the management company would have to be approved by DHS.

When it issued the intent to revoke the license, DHS listed numerous substantiated allegations of abuse and compliance issues, which it said placed residents at harm and risk for serious harm.

The final agreement states that Emeritus disagreed with the findings, but willingly entered into the stipulated amended order and the imposition of several conditions. Those included withdrawal of the hearing request, acceptance of the management company requirement and acceptance of a notice of civil penalty. Emeritus was assessed a $2,500 penalty.

Emeritus further agreed that it remains subject to liability for any subsequent licensing sanctions.

The agreement details how the management company will maintain full control of the daily operations and report updates every two weeks to DHS, including management or staff changes, incidents involving harm to residents including resident-to-resident altercations, any resident hospitalizations, including reasons, and any management company recommendations on facility operations with which Emeritus does not agree.

Troy Anderson, owner and chief executive officer for Aidan, said, “For all intents and purposes, we’re going to be running it like it’s a facility we own.” He said they plan to admit residents once again, but in a very slow, methodical and careful process.

Anderson said he finds every location is different and, while Osprey Court provides memory care service, much of what Aidan operates are assisted living facilities. Most are in Oregon, with one in Montana.

“We are pretty specific to the needs of the facility,” Anderson said. “We’re going to do our best. Give us time, and let us show you we’re credible by building credibility in the community.”

Anderson said he’s grateful that state officials believe in his company.

“We really want better care there,” he concluded.

DHS officials said this kind type of agreement is rare. The last time a management company was allowed to oversee this type of a facility was in 2009, and that facility was sold before the agreement was finalized.

DHS credits Aidan Health Services as a management company with a long history of successful facility operations in the health care industry. The state agency successfully worked with Aidan Health when a trusteeship was needed in 2006 to manage operations of a facility. 


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